How To's
How to register?
To create an account on Rakuplay:
1. Click on the “Register” button.
2. Enter your phone number and choose a password.
3. Press the “Register” button, and you’re all set to start playing!
How to add bank account?
To add a bank account to Rakuplay:
1. Click on “Profile.”
2. Select “Withdrawal Info.”
3. Click the “+” icon in the top right-hand corner.
4. Enter your bank account details.
5. Click “Submit.”
How to claim new member free credit?
After you register and log in, follow these steps to claim your free credit:
1. Click on any game.
2. Enter the OTP sent to your phone.
3. Add your bank account details.
4. The free credit will automatically be added to your “Promotion Wallet.”
Please refer to the terms and conditions for more information.
How to deposit?
To deposit funds into your Rakuplay account:
1. Click “Deposit.”
2. Select a bonus from the Bonus tab (optional) or proceed without a bonus.
3. Choose your preferred payment method (bank, e-wallet, or QR).
4. Enter the deposit amount.
5. Click “Confirm.”
6. Complete the payment process by logging into your bank, e-wallet, or QR payment and approving the transaction.
How to withdraw?
To withdraw your funds from Rakuplay:
1. Go to the “Withdraw” section in your account.
2. Select your preferred bank account.
3. Enter the amount you wish to withdraw.
4. Submit your request.
How to settle (cash vs promotion wallet) ?
Once you meet the turnover requirement, follow these steps to settle:
1. Click “Settle.”
2. Click “Confirm” to transfer the balance from your Promotion Wallet to your Cash Wallet.
How to select games (Limit games, categories, recent, favourite, search) ?
To find your favorite games on Rakuplay:
1. Use the search button to quickly locate specific games.
2. Browse by game categories to explore different options.
3. Check the “Recent” section for games you’ve played recently.
4. Access your “Favorites” to easily find saved games.
How to claim bonus ?
There are two methods to claim your bonuses on Rakuplay:
1. During Deposit:
* Click “Deposit” and select “Bonus.”
* Enter the deposit amount.
* Complete the deposit process.
* The bonus will automatically be added to your “Promotion Wallet.”
2. After Deposit:
* Click “Cash Wallet” and select “Bonus.”
* Enter the amount you wish to claim.
* Click “Apply,” then “Confirm.”
* The bonus will automatically be added to your “Promotion Wallet.”
How to complete tasks (spin/turnover) ?
To complete tasks on Rakuplay, follow these steps:
1. Click on “Promotion.”
2. Select “Task.”
3. Choose the task you want to complete.
4. Refer to the info button for task requirements.
5. Click on the game(s) featured in the promotion banner to start.
How to exchange diamond to free credit ?
To exchange diamonds for free credit on Rakuplay:
1. Click on “Diamond Wallet.”
2. Select the amount of free credit you wish to exchange.
3. Click “Get.”
4. Collect your free credit reward from your Inbox.
How to refer a friend ?
To refer a friend to Rakuplay:
1. Click on “Friends.”
2. Copy the referral link and send it to your friend for registration, or
3. Copy your referral code for your friend to enter during the registration process.
How to check transaction history ?
To view your transaction history on Rakuplay:
1. Go to “Menu.”
2. Select “Transaction” or “History.”
How to change language ?
To change the language on Rakuplay:
1. Go to “Menu.”
2. Select “Settings.”
3. Choose “Language Settings.”
For any additional questions, please refer to the FAQ section in Rakuplay.